Your people are your best line of defence
Most cyber attacks start by tricking a person: a fake invoice, a convincing email, a phone call from "the bank". Our practical, plain-English training gives your team the confidence to stop and check.
Attacks start with people. So does protection.
Source: Verizon 2024 Data Breach Investigations Report.
Why good people get caught
Scams work because they use normal, decent human instincts. Knowing that is half the battle.
Trust
We want to believe an email from a colleague, supplier or bank is genuine. Scammers copy their names, logos and tone.
Urgency
"Action required", "Your account is suspended", "Invoice overdue". Pressure rushes people past their own good sense.
Emotion
Fear, curiosity and the promise of a reward can all override caution in the moment.
Where scams come from
Remote and hybrid working mean people now handle sensitive work from home, on shared devices and in public places.
Fake invoices, password resets and payment-change requests. Still the most common route in.
Phone calls and texts
Callers posing as the bank, IT support or a supplier. Texts with links to fake login pages.
Social media
Details people share publicly are used to make targeted scams more convincing.
In person
Someone following staff through a door, or a drop-in "technician" asking for access.
Building your human firewall
Technology catches a lot. Trained people catch the rest.
Bite-sized sessions
Short modules tailored to each role and risk level, built to fit around a working day.
Simulated phishing
Safe, realistic practice emails. Anyone who clicks gets a quick, friendly lesson on the spot.
Progress you can see
Simple reports showing how your team's reporting and click rates improve over time.
A security-first culture
Security as a habit, not a checklist. GDPR and ISO 27001-aligned, for compliance confidence.
What your team will learn
- Spotting scam emails, texts and calls
- Fake invoices and payment-change requests
- Passwords and multi-factor sign-in
- Sharing files and client data safely
- Working safely from home and on site
- What to do if you click something
Working with digital assistants
Training for teams who use our digital assistants, so they feel in control from day one.
What to hand over
Which tasks suit an assistant and which need a person.
Checking the work
How to review what an assistant prepares before it goes anywhere.
Keeping data safe
What an assistant can see, and how to handle client information.
How it works
- On site or onlineWe come to your office or run it over Teams or Zoom.
- Supportive, never blamingPractice results are private. The goal is confidence, not catching people out.
- Real examplesWe use scams and tasks from your own sector, not generic slides.
- Take-away guidesSimple one-page guides your team can keep at their desk.
Train your team
Tell us about your team and we'll suggest the right sessions.