Digital assistants

Give your people their time back

Your team didn't join to re-key invoices or send the same email fifty times. A digital assistant takes on that repetitive work in the tools you already use, follows your rules, and checks with a person before anything important happens.

Examples

What it can do

Every assistant is set up for your business and the tasks you choose.

Read documents

Pulls the key details from invoices, receipts, dockets, contracts and tenders, and files them where they belong.

Sort and draft emails

Sorts your inbox, flags what's urgent, and drafts replies in your wording for you to check and send.

Build reports

Gathers figures from your systems and turns them into the weekly or monthly reports you already produce.

Answer common questions

Helps customers on your website with opening hours, services and next steps, and passes anything else to your team.

Safe and controlled

You stay in charge

An assistant is a helper, not a decision maker. Here's how we keep it that way.

  • Approval before actionIt drafts and prepares. You decide what gets sent, paid or filed.
  • Limited accessIt only sees the folders, mailboxes and systems you've agreed.
  • A record of everythingEvery action is logged, so you can see what it did and when.
  • Clearly labelledAnyone your assistant talks to is told they're dealing with an assistant.
  • Checked by our security teamEvery setup is reviewed before it goes live and checked regularly after.

Common questions

Will it replace my staff?

No. It takes the repetitive work off their desks so they can spend their time on clients, sites and the work that needs a person.

Where does my data go?

We set assistants up in accounts and services you control, and we're clear about exactly which data each one can use. Our security team reviews this before anything goes live.

Is it hard to use?

No. Your assistant works in the tools you already have, like email and Microsoft 365, and we train your team on how to work with it.

What if it gets something wrong?

Anything important waits for a person to check it. Mistakes get caught at that step, and we use them to improve how the assistant works.

How long does it take to set up?

It depends on the task. We'll agree a timeline with you after the first chat, starting with one task that gives you the biggest time saving.

Start with one task

Tell us the job you'd hand over first. We'll show you how an assistant would handle it.